Refund Policy

Australian Register of Professional Career Development Practitioners (the Register)

We are not required to provide a refund if you change your mind about an application to join the Australian Register of Professional Career Development Practitioners (the Register).

Please contact us directly if you believe that you are entitled to a refund if you believe that your specific circumstances may warrant a refund within 14 days of application.

Course Endorsement

Fees paid as part of the application for CICA Endorsement are non-refundable.

Providers are responsible for ensuring that prior to submitting an application to CICA for Course Endorsement that the application meets the criteria for endorsement as outlined in the official documentation.

CICA Webinars

Registered attendees for CICA Webinars are permitted to cancel registration prior to the commencement of the webinar and receive a refund via PayPal.

No refunds are permitted once the webinar has commenced.